Your Most Valuable Resource: The Right People in the Right Positions

Business leaders are fond of saying, “People are your most valuable resource.” It is one of those generic, feel-good statements that seems like the right thing to say, but is it accurate? What if you have employees in positions performing work that they are not particularly good at? Maybe a more precise statement would be “The right people in the right positions are your most valuable resource.”

Sales is the engine of your company, powering the revenue generation you are aiming to achieve. And for engines to generate maximum horsepower, all pistons need to be firing. Carefully recruiting the best talent for your sales organization is a vital step to ensuring maximum sales performance. To do this properly, start with a clear understanding of how you are going to execute your revenue generation strategy so you know exactly what type of sales role needs to be filled. Is your strategy to seek out new clients to expand your customer base? Or is it to grow existing client revenue by selling deeper into your product or service portfolio? The path you take plays a big role in defining the type of seller you will be looking to hire. Typically, a business development salesperson will be a hunter, while a revenue expansion salesperson will be a farmer. Rarely is a person a combination of both as their characteristics are quite different:

  • Sales Hunter: A salesperson who seeks out new opportunities, often utilizes a consultative sales approach, and innately finds and assesses an opportunity within a prospect. Common traits include being innovative, motivating, excellent with communication skills, and assertive.
  • Sales Farmer: A salesperson who builds and cultivates relationships and opportunities, typically within existing accounts. Common traits include being likeable and caring, a good team member, empathetic to needs of others, and detailed oriented.

But ensuring you have the right talent does not end once the hiring process is completed. Just as important is for sales leaders to observe their salespeople in action, to watch them interact with prospects and clients. How well do they make personal connections? Are they communicating your value proposition in a compelling manner? Do they need further sales training to better fine-tune their selling skills? While this may seem obvious, a survey conducted by Sales Xceleration, a national provider of Outsourced VP of Sales services, found that only 50% of companies have had someone travel with their salespeople in the past 12 months. Yes, this requires a significant investment in time, but high performing sales teams are led by sales leaders who truly recognize the value in force multiplication, and for that to occur you must have the right people in the right positions.

 

Improving Your Sales Recruitment and Hiring Process

You have completed your sales hiring process: waded through the sea of resumes, conducted interviews, and finally have your new salesperson in place. Time for them to begin driving revenue for your business, right? Hopefully. But it can be difficult to know if the person you have selected from the candidate pool will meet your sales expectations. And if that pool didn’t include the highest-level talent, you were behind before you even began. How can you be sure that your new sales hire was the top talent available? Your process for recruiting and hiring salespeople is pivotal in answering that question.

Time, Time, Time

Every minute that a sales position is unfilled represents lost revenue, and for that reason you need to fill roles quickly. But often, an extensive (time-consuming) search is needed to find the candidates with the most performance power. Sorting through online databases of resumes can be a dead end and presents an incomplete picture of potential hires. Likewise, online job listings acquire the good, the bad, and the unqualified. Often, the best talent is already taken and reaching them with your opportunity can present a challenge. But finding the time to gather the best possible candidate pool is the first step in hiring sales leaders and salespeople.

Because of the time needed to accomplish this, many businesses turn to recruiting agencies to be their eyes and ears. Outsourcing the recruiting process takes you out of this first step entirely, filtering out potential hires that might be underqualified or an otherwise bad fit for your organization.

The Network

Taking the time to gather candidates also means working your network to find the best possible leads. This is another step in the hiring process that can benefit from utilizing a sales recruiting firm. Recruiting firms expand your network exponentially. No matter how many connections you may have on LinkedIn, they have more. Their only job is to identify leaders in their industry and connect the right people with the right opportunities. A good sales recruiting firm will take the time upfront to gain an in-depth understanding of the position you are looking to fill, and vet candidates from their network to greatly widen your reach.

In Your Corner

In order to find the best sales talent, you need to have someone working with your interests in mind who can focus on only one thing: finding the best possible person for the job. Compare this with expecting in-house personnel to handle the hiring process across departments or in addition to managing their own responsibilities. Smaller businesses may find that they lack the necessary skillset to identify candidates that will generate revenue. Seeking the knowledge and experience of a specialized sales recruiting firm can eliminate this issue and free up company time to concentrate on other objectives.

The best way to guarantee that you select the highest performing sales hires is to have an effective recruiting and hiring process in place. Improving that process starts with partnering with a proven sales recruiting agency.

Follow these Five Steps to Hiring the Right Salesperson to set your company up for more revenue generation or contact us to learn more about our recruiting solutions.


 

How Firing Your Top Salesperson Might Fire Up Overall Sales Performance?

It might seem like a classic case of “biting the hand that feeds you,” but believe it or not, your best move – for the good of your sales team and your entire organization – might be to fire your top sales rep. What? Cut loose the one person who brings your company the most revenue? That’s crazy! And yet, if your strongest salesperson is also your team’s weakest link, it might be your best, or even your only, logical move. Here’s why:

There’s No “I” in Team

Every dysfunctional team has at least one “problem child” – someone who defies the team culture and holds tight to their “me first” attitude. Sometimes, this is the same person who closes the most deals and brings in the top sales revenue quarter after quarter. But is that person also sowing such discord that the rest of your team suffers? Do they incite an “us versus them” mindset that keeps your sales team from reaching its potential? It’s certainly possible, and taking a hard course of corrective action is not as uncommon as you might think.

In fact, a recent Aberdeen Group research study of more than 240 sales organizations revealed that “best-in-class” companies are 36% more likely (60% vs. 44%) than other organizations to terminate a top performer due to non-sales issues. What’s more, 54% (vs. a 29% industry average) of these companies base part of the salesperson’s financial compensation on behavioral components.  

Recognizing a Disruptive Influence

The “problem child” salesperson is typically a rule breaker: someone who thinks rules exist only to keep others in line. But your sales processes are a set of rules. Aren’t your procedures necessary to make sales manageable and trackable and repeatable? And what about your CRM? Your rule breaker may defy loading data into your tracking system to improve your sales operation. What kind of example does that set for others?

Your disruptive sales leader might also be a lone wolf. This is someone who doesn’t play nice with others. One who looks out only for their own interests and looks for ways to boost their sales, even at the expense of achieving overall team sales goals.

Worse yet, this person also is most likely an egotist – a prima donna with a sense of entitlement. Someone with a supercharged ego and an inflated view of their own importance who believes they don’t have to be part of a team as long as they lead the team in sales.

Tolerating the bad behaviors of a rule-breaking, lone wolf, egotistical salesperson – even your top salesperson – tells your sales team that short-term individual results matter more than long-term cohesion and big-picture team performance.

Cutting the Cord and Finding High-Quality Sales Candidates

So, what can you do if you find your sales team’s culture has become intolerably dysfunctional due to a disruptive top performing salesperson? If you’ve tried corrective action and decided that behavioral issues cannot be tolerated even if sales results are good, it’s probably time to cut the cord and terminate your top salesperson.

The good news is that you might not have to take as much of a “hit” to your sales results as you think. This is for two reasons: first, your other sales team members will probably perform better once the disruptive outlier is gone; second, you can likely recruit a top sales performer quickly and easily by using a dedicated sales talent acquisition resource.

At Amplify Recruiting, for example, we place sales candidates that deliver revenue results. Guaranteed.

Your Amplify team works with your Outsourced VP of Sales to help you determine what type of sales performer will benefit your organization. Breakaway makes finding high-quality sales candidates easier by utilizing an in-depth process guided by a dedicated talent manager. That manager works with your organization and your Outsourced VP of Sales to profile the ideal candidate profile to provide the right fit for your team.

Your dedicated team will then spend up to 2 hours with each candidate conducting a customized behavioral assessment to reveal both their behavioral profile and sales skillset, including simulation evaluations of key components of the position. In other words, we can identify behavioral red flags (the rule breaker, lone wolf or egoist, for example) before they impact your sales team culture.

Amplify provides three qualified candidates per position and does so within a few weeks of receiving the request. And we don’t confine our search to candidates who are actively pursuing open positions; rather, we also seek out top sales talent that are currently employed. By going deeper than traditional sales recruiting, we factor in experience, qualifications, team chemistry and many other critical components – all while taking the burden of recruiting off you and your team.

So, what was that guarantee all about? We guarantee you will make a hire and if, for any reason, that hire is not still with your organization, the candidate is replaced for free.

So, don’t tolerate a bad influence on your sales organization just because you fear the short-term impact of your top performer’s lost sales. Take the longer view and recruit another top salesperson who is also a team player.

To learn more about Amplify Recruiting, contact us today at (844) 874.7253.

Hiring a Sales Team? The Dos and Don’ts of Finding the Right Candidates

Sales success begins with successful salespeople – usually a team of high-quality, skilled sales performers. What’s the best way to build such a team? Probably not the way you might imagine. Let’s explore one wrong way to build a top-quality sales team and two better ways:

The Wrong Way to Find High-Quality Sales Candidates

Before you fill an open sales position, you first need a good slate of sales candidates. Typically, you might post the position on Web job boards or even run an ad in the newspaper – both print and online. It might even seem as if the postings work because you receive a flood of resumes. Surely somewhere in this slush pile, your ideal salesperson is waiting, right? Well, let’s just say it’s called a slush pile for a reason.

Nonetheless, you forge ahead and identify a handful of potentially good prospects. Hopes are high as you begin interviewing. Then reality hits. One after another, you realize these sales candidates all miss the mark. Some come close, but still, you were hoping for better, weren’t you?

What happened? What went wrong. Why was your approach to filling an open sales position off target?

Simply put, your aim was bad. You may have prepared well – you probably compared base pay against your competitors and maybe you even fine-tuned your company’s sales compensation plan, including commissions and sales incentives. Ultimately, you hyper-focused on quantifiable experience and definable skills. You depended on bullet points and numbers to make your decision for you. But in the end, your top candidates are marginal at best.

Why? Because you ignored the one thing that can make or break a successful sales culture: team chemistry.

Better Sales Recruiting Through a Better Culture Fit

How do you factor sales team chemistry into your sales talent acquisition process? First, go beyond functional basics. Be aware of the interpersonal dynamics of your overall corporate culture and the organizational personality of your team. But don’t stop there. Consider also the buying characteristics and personas of your customers. After all, your ideal salesperson must operate in both internal and external environments.

Once you shift your focus toward how your people should interact and engage, you can finally picture your ideal salesperson in terms of personality, behavioral style and professional demeanor.

Start with this question: “What kind of person – what kind of personality – will succeed as a key contributor to our sales team AND as a trusted sales resource in our industry and markets?” Use that answer, that mental image, to refine your recruiting methods and materials – especially your interview questions. Then, use the interview session less as a means of validating qualifications and more as a method to determine whether the sales candidate will be a good fit in anticipated interpersonal relationships.

Better Sales Recruiting Through Outsourcing

Another way to improve your sales recruiting and find more high-quality sales candidates is by outsourcing the recruiting function. Why outsource sales recruiting? Dedicated sales recruiting professionals can make the process easier, faster, and less time-consuming. They can save time not only during the sales recruiting process itself, but during the sales candidate selection phase, too. Better yet, a dedicated sales recruiting consultant can help minimize bad hires and time wasted in onboarding the wrong employees.

At Amplify Recruiting, for example, we place sales candidates that deliver revenue results. Guaranteed.

Your Amplify team works with your Outsourced VP of Sales to guide you in determining what type of individual will benefit your organization. What’s the guarantee? Simply this: We guarantee you will make a hire and if, for any reason, that hire is not still with your organization, the candidate is replaced for free.

Why the guarantee? Why the confidence? Because Amplify utilizes an in-depth process and provides each client with a dedicated talent manager. That manager works with your organization and your Outsourced VP of Sales to create the ideal candidate profile. The talent manager will also interview top sales performers within your organization to create a baseline for finding similar candidates.

Your dedicated talent resource will spend up to 2 hours with each candidate conducting a customized behavioral assessment to reveal both their behavioral profile and sales skillset, including simulation evaluations of key components of the position. Additionally, we provide three qualified candidates per position and does so within a few weeks of receiving the request.

What’s more, we go beyond the pool of candidates actively pursuing open positions; our focus is to seek out top sales talent currently employed. This is likely sales talent you were not able to tap into using your normal internal recruiting efforts. In other words, Amplify Recruiting goes deeper than standard sales recruiting. We factor in experience, qualifications, team chemistry and many other critical factors – all while taking the burden of recruiting off you and your team.

To learn more about Amplify Recruiting, contact us today at (844) 874.7253.